We're thrilled to share that we’ll be attending the upcoming Spark 2025 conference hosted by FareHarbor in Las Vegas from November 3–5, 2025.
If you're a tour operator, activity provider, or part of the broader tourism & experiences ecosystem, this is one of the top events of the year -and we can’t wait to connect.
Why We’re Excited to Be There
At Yonder HQ, our mission is to help tourism-businesses work smarter, not harder. We do this by automating key customer-engagement and booking workflows, helping teams reclaim time and deliver better guest experiences.
Spark is perfectly aligned with our mission for a few reasons:
- It brings 600+ operators together in one place to share challenges, solutions, and innovations in tours & activities.
- It’s free for FareHarbor operators, making it accessible for businesses of all sizes.
- It’s a place to learn about real-world operational shifts, tech adoption, guest-experience enhancements and more — all things we’re passionate about.
What We’ll Be Showcasing at Our Booth
When you swing by our stand at Spark, here’s what to expect from the Yonder team:
1. Our AI Chatbot & Live-Chat Platform
- Handles ~95% of repeat questions instantly — freeing up your team for higher-value tasks.
- Works across your website + Messenger, so guests get answers anytime, anywhere.
- Seamlessly integrates with booking systems so you can convert visits into bookings.
2. Review & Feedback Automation
- Automatically solicits and collects 5-star reviews via email/SMS after a guest experience.
- Captures guest insights and links feedback to products, locations and staff.
- Helps you understand where you’re winning — and where you can improve.
3. Personalized Recommendations
- We’ll show you how our “Recommend” tool suggests the right tour, room, package to a guest at the right time — helping upsell and cross-sell.
4. Integrations & Ecosystem Fit
- We’re built for tourism operators — integrating with reservation systems, platforms and workflows common in the industry.
- At Spark we’ll be talking about what makes integrations work, how to maximise value from tech stacks, and how to future-proof your business.
Why Now Is the Time to Talk
The tours & activities sector has changed rapidly — guest expectations, digital booking behaviour, and operational pressures are all evolving. At Yonder, we believe this is a moment for operators to move from reacting to leading:
- Guests expect instant answers, online booking ease, and tailored experiences.
- Staff are stretched; low value queries and manual tasks eat time.
- Data is everywhere — but how many businesses are truly using it to improve service and revenue?
At Spark we’ll be focused on practical strategies for solving these. Whether you’re a small operator just getting started or a multi-location business scaling up — we’ve got ideas to help.
Let’s Connect!
If you’ll be at Spark, we’d love to meet you. Here’s how you can connect with us:
- Drop by our booth: stop by, say hi, grab a coffee, and we’ll show you a live demo of our platform.
- Book a meeting in advance: we’re scheduling 15-minute sessions during the conference to dive into your specific challenges.
- Bring your questions! Whether it’s “how do I reduce phone-calls and boost online bookings?”, or “how do I get more 5-star reviews?”, we’re happy to brainstorm.
- Post-conference follow-up: can’t make it to Vegas? No problem. Let’s book a virtual chat after Spark and we’ll bring the same energy remotely.
Spark 2025 is shaping up to be an incredible gathering for the tours & activities community. We at Yonder are energized by the opportunity to share, learn, and partner with forward-thinking operators. If your goal for the next 12-24 months is to automate smarter, convert more bookings, and deliver better guest experiences - let’s talk at Spark.
Safe travels if you’re heading to Las Vegas, and we look forward to seeing you there!