Your website has one job: turn visitors into bookings.
But for many tourism operators, that job gets harder when too many website elements compete for the same space... especially in the lower-right corner of the screen. That’s where chatbots usually live (and also where cookie banners, accessibility menus, CMS pop-ups, and promo widgets like to appear).
When those elements overlap, cover each other, or distract visitors, the result is a frustrating experience – and missed opportunities to engage guests when they’re ready to book.
Tourism website visitors often arrive with high intent. They're not browsing idly — they have a specific question that's standing between them and a booking. When Yonder's AI Chatbot is partially hidden, visually competing with another element, or obscured by a banner, you're creating friction at the exact moment you should be removing it.
If your chatbot is:
…you’re creating friction at the exact moment you should be removing it.
Before changing anything, do a quick self-audit.
Ask yourself:
💡 Pro tip: Try opening your site in an incognito window so you see cookie banners and first-visit pop-ups.
If two elements conflict, don’t just “pick a side”; adjust placement so each one can do its job.
Your chatbot doesn’t need to disappear; it just needs its own space.
The good news: adjusting your Yonder chatbot’s placement is simple and doesn’t require a developer 💫
You can move the chat widget:
👉 Follow this step-by-step guide:
https://support.tomis.tech/yonderkb/adjusting-the-chat-widget-position-on-your-webpage
This allows you to:
Most operators solve conflicts in under 5 minutes.
Over 60% of tourism traffic is mobile – and that’s where conflicts show up most often.
After making adjustments:
If it feels smooth and obvious, you’re done!
If it feels crowded, adjust again.
Small spacing changes can make a big difference.
Every floating widget competes for visual attention. If your website has an AI Chatbot, a promotional banner, an accessibility icon, and a newsletter pop-up all visible simultaneously, consider whether all of them need to float at the same time.
In many cases, simplifying the experience leads to more chat conversations, higher engagement, and fewer abandoned bookings. Your AI Chatbot should feel like a helpful, welcoming presence — not one of several things clamouring for attention at once.
The same principle applies to Yonder's pop-up Announcements — they're most effective when they're the only message on screen at that moment, not one of several competing elements.
By:
…you ensure guests can easily ask questions, get answers, and book with confidence.
A clean website isn’t just nicer; it converts better.
If you'd like help reviewing your site layout or deciding the best placement for your chatbot, the Yonder team is always happy to take a look. 👇