We're excited to announce that Yonder is now fully integrated with Waverez — a leading reservation and booking platform trusted by outfitters, boat rental and charter operators, watersport companies, and tour operators worldwide. By connecting Waverez with Yonder's AI-powered customer engagement platform, tourism businesses can now deliver instant, accurate answers to guest enquiries, show live availability in chat, automate review collection, and capture bookings around the clock — all without adding to your team's workload.
Here's what the integration makes possible.
The most common reason a website visitor doesn't book is simple: they can't quickly confirm whether what they want is actually available. Yonder's AI Chatbot solves this by connecting directly to your Waverez inventory and surfacing real-time availability in chat — so when a guest asks "Do you have spaces for four people this Saturday?", they get an accurate answer immediately, with a direct link to book.
No waiting on hold. No email back-and-forth. Just the answer they need at the exact moment they're ready to commit.
Guests ask the same questions hundreds of times a season. "Which tour is best for beginners?" "Do you have availability this weekend?" "How do I change my booking?" "Is this suitable for kids?" With the Waverez integration live, Yonder's AI Chatbot answers all of these automatically, drawing on your Waverez data for accurate, real-time responses.
Over 51% of Yonder chat conversations happen outside standard business hours — meaning a significant portion of your potential guests are enquiring when your team isn't available. Yonder handles those conversations automatically, keeping bookings flowing while your staff are out on the water.
For phone enquiries, Yonder's AI Voice Agent answers every call instantly in a natural conversational voice across 20+ languages — so no booking opportunity is ever lost to an unanswered phone.
When guests feel confident they're booking exactly the right experience, they're far more likely to complete the booking. Yonder's Recommend tool analyses guest intent and asks clarifying questions — age range, group size, preferred activity level, experience type — then recommends the perfect tour or rental from your Waverez inventory.
Better matching means less hesitation. Less hesitation means more bookings.
Once a Waverez experience is complete, Yonder automatically triggers a personalised review request — reaching guests while the experience is still fresh and directing your happiest customers to share publicly on Google, TripAdvisor, Facebook, GetYourGuide, or BookMe.
Yonder's Reviews and Survey tool generates up to 5x more reviews than standard post-trip emails — and with AI-crafted reply suggestions making it effortless to respond to every review, your reputation management runs on autopilot. Every new review improves your search visibility, builds trust with future guests, and feeds more organic bookings back into your Waverez system.
All chat conversations — from your website, Facebook Messenger, Instagram, and WhatsApp — flow into Yonder's Unified Inbox, giving your team a single hub to manage every guest interaction. When a conversation needs a human, your team steps in with full context already captured, so guests never have to repeat themselves.
Yonder's Reputation Management dashboard brings all your reviews from every platform into the same centralised view, with AI Smart Summaries delivering monthly digests of what guests are saying — by topic, by product, and by team member.
The Waverez integration is live and ready to go!
Want to see how Yonder works for your Waverez business? 👇